This includes personal information that you provide, such as identifiers, primary account data, characteristics of protected classifications, commercial information, photos and videos (including face imagery), location-related information, audio or visual information (including photos, videos, and voice recordings), as well as sensitive personal information. Additionally, we collect account information when you create an account, which includes your name, contact information, account credentials, payment card information, and transaction history.
We may collect Personal Information from you when you use our Services, including any input, file uploads, or feedback you provide. Additionally, if you communicate with us, we may collect your name, contact information, and the content of your messages. Furthermore, if you interact with our social media pages on platforms like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn, we may collect Personal Information from you, such as your contact details. Lastly, the companies hosting our social media pages may provide us with aggregate information and analytics about our social media activity.
We may collect certain types of personal information automatically when you use our services. This includes the following types of information:
Log Data: This refers to information that is automatically sent by your browser whenever you visit our website. It includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and details of how you interacted with our website.
Usage Data: We may also collect information about how you use our services. This includes the types of content you view or engage with, the features you use, and the actions you take. Additionally, we may collect details such as your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and similar information.
Device Information: The name of the device you are using, including the operating system and browser.
We may use Personal Information and primary account data for specific purposes, including but not limited to providing, analyzing, and improving our Services, communicating with individuals, developing new programs and services, preventing fraud and ensuring the security of our IT systems, complying with legal obligations, and protecting our rights, privacy, safety, or property, as well as those of our affiliates, users, or other third parties.
We utilize the Content provided by users to enhance our Services, particularly in training the models that power Aiuta. For detailed instructions on how users can choose not to have their Content used for training our models please contact us at email@example.com.
We employ reasonable technical, administrative, and organizational measures to safeguard Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, both online and offline. However, it's important to note that no Internet or email transmission is entirely secure or error-free. Specifically, emails sent to or from us may not be secure. Consequently, you should exercise caution when deciding what information you send to us via the Service or email. We also want to clarify that we are not responsible for any bypass of privacy settings or security measures on the Service or on third-party websites.
We retain your Personal Information only for as long as necessary to provide our Service to you, or for other legitimate business purposes such as resolving disputes, ensuring safety and security, or complying with our legal obligations. The duration for which we retain Personal Information depends on various factors, including the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
We may anonymize or de-identify your Personal Information (so it can no longer be associated with you) for research or statistical purposes. In such cases, we may use this information indefinitely without further notice to you.
Our Services are not designed for children under the age of 13. Aiuta does not intentionally gather Personal Information from children under the age of 13. If you suspect that a child under the age of 13 has provided Personal Information to Aiuta through our Services, please reach out to us at firstname.lastname@example.org. We will thoroughly investigate any such notifications and, if necessary, remove the Personal Information from our databases. If you are aged 13 or older but under 18, you must obtain consent from your parent or guardian to utilize our Services.
Depending on where you are located, whether it be the EEA, the UK, or anywhere else in the world, you may have certain legal rights regarding your Personal Information. These rights include the ability to:
If you have an Aiuta account, you can exercise some of these rights through your account. However, if you are unable to do so, please send your request to email@example.com.
When you use our Service, you acknowledge and understand that your Personal Information will be transferred from your current location to our facilities and servers located in the United States.
We process your Personal Information based on the following legal grounds:
When necessary, we employ appropriate safeguards for transferring Personal Information outside of the EEA, Switzerland, and the UK. We only transfer Personal Information in accordance with a legally valid transfer mechanism.
In accordance with the UK and EU General Data Protection Regulation 2018, the data controller is Aiuta USA, Inc, located at 850 New Burton Road, Suite 201, Dover, DE, United States.
In accordance with the law and with certain exceptions, California residents have specific privacy rights concerning their Personal Information. These rights include the right to be informed about how we process your Personal Information, including the specific pieces of information we have collected from you. Additionally, you have the right to request the deletion of your Personal Information, to correct any inaccuracies, and to be free from discrimination when exercising your privacy rights. It is important to note that we do not sell or share Personal Information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Furthermore, we do not process sensitive personal information to make inferences about consumers. If you are a California resident and wish to exercise your CCPA privacy rights, please send your request to firstname.lastname@example.org.
We provide a comprehensive and detailed explanation of how we disclose Personal Information. For more information on the Personal Information we collect, please refer to the section “What Information We Collect” above. To understand how we use Personal Information, please see the section “How We Use Your Information” above. Additionally, details on how we retain personal information can be found in the section “Data Security” above.
We disclose Identifiers, such as contact details, to our affiliates, vendors, service providers, law enforcement, and parties involved in Transactions. This includes sharing Commercial Information, such as transaction history, Network Activity Information, such as Content and how you interact with our Services, and Geolocation Data. Furthermore, we also share Sensitive Personal Information, specifically your account login credentials, with our affiliates, vendors, service providers, law enforcement, and parties involved in Transactions.
Verification is an essential step to safeguard your Personal Information from unauthorized access, alteration, or removal. Prior to allowing you to submit a request to know, correct, or delete your Personal Information, we may request you to verify your credentials. If you do not possess an account with us or if we suspect any fraudulent or malicious activity, we may require you to furnish supplementary Personal Information and proof of residency for the purpose of verification. If we are unable to verify your identity, we will be unable to fulfill your request to provide, correct, or delete your Personal Information.
You have the option to submit a rights request through an authorized agent. In such cases, the agent must present signed written permission to act on your behalf. Additionally, you may be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to email@example.com.