Aiuta USA, Inc., along with its affiliates, values your privacy and is dedicated to safeguarding any information we receive from you or gather about you. This Privacy Policy outlines our procedures regarding the collection of Personal Information when you utilize our website and services, referred to as “Services”. It is important to note that this Privacy Policy does not pertain to the content we handle for our business clients, including our API. The management and usage of that data are regulated by the agreements we have with our customers and partners concerning the accessibility and utilization of those services.

1. What Information We Collect

This includes personal information that you provide, such as identifiers, primary account data, characteristics of protected classifications, commercial information, photos and videos (including face imagery), location-related information, audio or visual information (including photos, videos, and voice recordings), as well as sensitive personal information. Additionally, we collect account information when you create an account, which includes your name, contact information, account credentials, payment card information, and transaction history.

User Content, Communication Information, and Social Media Information

We may collect Personal Information from you when you use our Services, including any input, file uploads, or feedback you provide. Additionally, if you communicate with us, we may collect your name, contact information, and the content of your messages. Furthermore, if you interact with our social media pages on platforms like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn, we may collect Personal Information from you, such as your contact details. Lastly, the companies hosting our social media pages may provide us with aggregate information and analytics about our social media activity.

Technical Information

We may collect certain types of personal information automatically when you use our services. This includes the following types of information:

Log Data: This refers to information that is automatically sent by your browser whenever you visit our website. It includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and details of how you interacted with our website.

Usage Data: We may also collect information about how you use our services. This includes the types of content you view or engage with, the features you use, and the actions you take. Additionally, we may collect details such as your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and similar information.

Device Information, Cookies, and Analytics: We may collect the following information

Device Information: The name of the device you are using, including the operating system and browser.

Cookies: We use cookies to operate and manage our Services, and to improve your experience on our platform. A cookie is a small piece of information that is sent to your browser by a website you visit. You have the option to accept all cookies, reject all cookies, or receive notifications whenever a cookie is offered, allowing you to decide whether to accept it each time. However, refusing a cookie may prevent you from using certain features or negatively impact the display and functionality of a website. For more detailed information on cookies, please visit the website All About Cookies.

Analytics: We may utilize various online analytics tools that use cookies to analyze how users interact with our Services and enhance your overall experience on the platform.

2. How We Use Your Information

We may use Personal Information and primary account data for specific purposes, including but not limited to providing, analyzing, and improving our Services, communicating with individuals, developing new programs and services, preventing fraud and ensuring the security of our IT systems, complying with legal obligations, and protecting our rights, privacy, safety, or property, as well as those of our affiliates, users, or other third parties.

Aggregated or De-Identified Information

Our company prioritizes the aggregation and de-identification of personal information. The main reasons for this are to analyze the effectiveness of our services, enhance existing features, introduce new ones, and facilitate research. We also study the overall behavior and characteristics of our users. This aggregated information is shared with third parties. The collection of this aggregated information is carried out through our Services, using cookies, and other methods as outlined in this Privacy Policy. We take stringent measures to ensure that de-identified information remains anonymous and cannot be reidentified.

Use of Content

We utilize the Content provided by users to enhance our Services, particularly in training the models that power Aiuta. For detailed instructions on how users can choose not to have their Content used for training our models please contact us at

3. How We Share Your Information

In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law. These third parties include vendors and service providers who help us meet our business requirements and perform specific tasks. This may involve sharing Personal Information with providers of hosting services, cloud services, and other IT service providers, as well as event management services, email communication software and newsletter services, and web analytics services. However, these parties may only access, process, or store Personal Information in the scope of their duties to us.

Business Transfers

In the event of strategic transactions such as reorganization, bankruptcy, receivership, or transitioning services to another provider, your Personal Information and other data may be shared with counterparties and other parties involved in the transaction. Additionally, as part of the transaction, your information may be transferred to a successor or affiliate along with other assets.

Legal Requirements

If we are required by law or believe in good faith that it's necessary to comply with a legal obligation, including national security or law enforcement requirements, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Services, or the public, or protect against legal liability, we may disclose your Personal Information.


We may disclose Personal Information to our affiliates, which refers to any entity that controls, is controlled by, or is under common control with Aiuta. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.

4. Data Security

We employ reasonable technical, administrative, and organizational measures to safeguard Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, both online and offline. However, it's important to note that no Internet or email transmission is entirely secure or error-free. Specifically, emails sent to or from us may not be secure. Consequently, you should exercise caution when deciding what information you send to us via the Service or email. We also want to clarify that we are not responsible for any bypass of privacy settings or security measures on the Service or on third-party websites.

Data Retention

We retain your Personal Information only for as long as necessary to provide our Service to you, or for other legitimate business purposes such as resolving disputes, ensuring safety and security, or complying with our legal obligations. The duration for which we retain Personal Information depends on various factors, including the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

Anonymization of Data

We may anonymize or de-identify your Personal Information (so it can no longer be associated with you) for research or statistical purposes. In such cases, we may use this information indefinitely without further notice to you.

5. Children's Privacy

Our Services are not designed for children under the age of 13. Aiuta does not intentionally gather Personal Information from children under the age of 13. If you suspect that a child under the age of 13 has provided Personal Information to Aiuta through our Services, please reach out to us at We will thoroughly investigate any such notifications and, if necessary, remove the Personal Information from our databases. If you are aged 13 or older but under 18, you must obtain consent from your parent or guardian to utilize our Services.

6. Your Rights

Depending on where you are located, whether it be the EEA, the UK, or anywhere else in the world, you may have certain legal rights regarding your Personal Information. These rights include the ability to:

If you have an Aiuta account, you can exercise some of these rights through your account. However, if you are unable to do so, please send your request to

7. International Users

When you use our Service, you acknowledge and understand that your Personal Information will be transferred from your current location to our facilities and servers located in the United States.

Legal Basis for Processing (EEA, UK, or Swiss users)

We process your Personal Information based on the following legal grounds:

Data Transfers

When necessary, we employ appropriate safeguards for transferring Personal Information outside of the EEA, Switzerland, and the UK. We only transfer Personal Information in accordance with a legally valid transfer mechanism.

Data Controller

In accordance with the UK and EU General Data Protection Regulation 2018, the data controller is Aiuta USA, Inc, located at 850 New Burton Road, Suite 201, Dover, DE, United States.

8. California Privacy Rights

In accordance with the law and with certain exceptions, California residents have specific privacy rights concerning their Personal Information. These rights include the right to be informed about how we process your Personal Information, including the specific pieces of information we have collected from you. Additionally, you have the right to request the deletion of your Personal Information, to correct any inaccuracies, and to be free from discrimination when exercising your privacy rights. It is important to note that we do not sell or share Personal Information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Furthermore, we do not process sensitive personal information to make inferences about consumers. If you are a California resident and wish to exercise your CCPA privacy rights, please send your request to

Disclosure Of Personal Information

We provide a comprehensive and detailed explanation of how we disclose Personal Information. For more information on the Personal Information we collect, please refer to the section “What Information We Collect” above. To understand how we use Personal Information, please see the section “How We Use Your Information” above. Additionally, details on how we retain personal information can be found in the section “Data Security” above.

We disclose Identifiers, such as contact details, to our affiliates, vendors, service providers, law enforcement, and parties involved in Transactions. This includes sharing Commercial Information, such as transaction history, Network Activity Information, such as Content and how you interact with our Services, and Geolocation Data. Furthermore, we also share Sensitive Personal Information, specifically your account login credentials, with our affiliates, vendors, service providers, law enforcement, and parties involved in Transactions.


Verification is an essential step to safeguard your Personal Information from unauthorized access, alteration, or removal. Prior to allowing you to submit a request to know, correct, or delete your Personal Information, we may request you to verify your credentials. If you do not possess an account with us or if we suspect any fraudulent or malicious activity, we may require you to furnish supplementary Personal Information and proof of residency for the purpose of verification. If we are unable to verify your identity, we will be unable to fulfill your request to provide, correct, or delete your Personal Information.

Authorized Agents

You have the option to submit a rights request through an authorized agent. In such cases, the agent must present signed written permission to act on your behalf. Additionally, you may be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to

9. Links To Other Websites

Our Aiuta Service may include links to websites that are not operated or controlled by Aiuta, such as social media platforms (referred to as “Third Party Sites”). Any information you share with these Third Party Sites will be governed by their specific privacy policies and terms of service, not this Privacy Policy. The inclusion of these links does not imply that Aiuta endorses or has reviewed these sites. To learn about the privacy practices and policies of these Third Party Sites, please contact them directly.

10. Changes To The Privacy Policy

We reserve the right to modify this Privacy Policy at any given time. When such changes occur, we will update the policy on this page, unless a different form of notice is mandated by applicable law. If you continue to use our Service or share your Personal Information with us after we have posted an updated Privacy Policy or notified you through other means, you are giving your consent to the updated Privacy Policy.

11. How To Contact Us

Please contact support if you have any questions or concerns not already addressed in this Privacy Policy.